Privacy Policy
Last updated June 13, 2023
This privacy notice for Followall LTD ('Company', 'we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you: Visit our website at https://www.followall.co, or any website of ours that links to this privacy notice Download and use our mobile application (Followall), or any other application of ours that links to this privacy notice Engage with us in other related ways, including any sales, marketing, or events Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at followall at runbox.com.
Summary of Key Points
This summary provides key points from our privacy notice. What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Followall LTD and the Services, the choices you make, and the products and features you use. Do we process any sensitive personal information? We do not process sensitive personal information. Do we receive any information from third parties? We do not receive any information from third parties. How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure. What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us.
Table of Contents
1. What Information Do We Collect? 2. How Do We Process Your Information? 3. What Legal Bases Do We Rely On To Process Your Personal Information? 4. When And With Whom Do We Share Your Personal Information? 5. Is Your Information Transferred Internationally? 6. How Long Do We Keep Your Information? 7. How Do We Keep Your Information Safe? 8. Do We Collect Information From Minors? 9. What Are Your Privacy Rights? 10. Controls For Do-Not-Track Features 11. Do California Residents Have Specific Privacy Rights? 12. Do Virginia Residents Have Specific Privacy Rights? 13. Do We Make Updates To This Notice? 14. How Can You Contact Us About This Notice? 15. How Can You Review, Update, Or Delete The Data We Collect From You?
1. What Information Do We Collect?
Personal information you disclose to us In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include: names, email addresses, usernames, and passwords. Sensitive Information. We do not process sensitive information. Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission: Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device's storage, and other features. If you wish to change our access or permissions, you may do so in your device's settings. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
2. How Do We Process Your Information?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We process your personal information for a variety of reasons, including: • To facilitate account creation and authentication and otherwise manage user accounts. • To deliver and facilitate delivery of services to the user. • To respond to user inquiries/offer support to users. • To send administrative information to you. • To save or protect an individual's vital interest. We use PostHog, a product analytics platform, to help us understand how our services are used and to improve our product. PostHog collects usage data, device information, IP address, and unique identifiers. PostHog's privacy policy can be found at: https://posthog.com/privacy
3. What Legal Bases Do We Rely On To Process Your Information?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law. If you are located in the EU or UK, we may rely on the following legal bases: • Consent — you have given us permission to use your personal information for a specific purpose. • Performance of a Contract — necessary to fulfil our contractual obligations to you. • Legal Obligations — necessary for compliance with our legal obligations. • Vital Interests — necessary to protect your vital interests or the vital interests of a third party. If you are located in Canada, we may process your information if you have given us specific permission (express consent) or where your permission can be inferred (implied consent). You can withdraw your consent at any time.
4. When And With Whom Do We Share Your Personal Information?
In Short: We may share information in specific situations described in this section and/or with the following third parties. Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Is Your Information Transferred Internationally?
In Short: We may transfer, store, and process your information in countries other than your own. Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries. If you are a resident in the EEA or UK, then these countries may not necessarily have data protection laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law. We have implemented the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers.
6. How Long Do We Keep Your Information?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or securely store your personal information and isolate it from any further processing until deletion is possible.
7. How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through a system of organisational and technical security measures. We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet can be guaranteed to be 100% secure. You should only access the Services within a secure environment.
8. Do We Collect Information From Minors?
In Short: We do not knowingly collect data from or market to children under 18 years of age. We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at followall at runbox.com.
9. What Are Your Privacy Rights?
In Short: In some regions, such as the EEA, United Kingdom, and Canada, you have rights that allow you greater access to and control over your personal information. In some regions you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. Account Information If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the contact information provided, or log in to your account settings and update your user account. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements. If you have questions or comments about your privacy rights, you may email us at followall at runbox.com.
10. Controls For Do-Not-Track Features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
11. Do California Residents Have Specific Privacy Rights?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the 'Shine The Light' law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes. CCPA Privacy Notice We have collected the following categories of personal information in the past twelve (12) months: A. Identifiers (contact details, name, email, IP address) — YES B. Personal information categories listed in the California Customer Records statute — NO C. Protected classification characteristics — NO D. Commercial information — NO E. Biometric information — NO F. Internet or other similar network activity — NO G. Geolocation data — NO H. Audio, electronic, visual, thermal, olfactory, or similar information — NO I. Professional or employment-related information — NO J. Education Information — NO K. Inferences drawn from other personal information — NO L. Sensitive Personal Information — NO Followall LTD has not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. Followall LTD will not sell or share personal information in the future belonging to website visitors, users, and other consumers.
12. Do Virginia Residents Have Specific Privacy Rights?
In Short: Yes, if you are a resident of Virginia, you may be granted specific rights regarding access to and use of your personal information. Virginia CDPA Privacy Notice Under the Virginia Consumer Data Protection Act (CDPA): 'Consumer' means a natural person who is a resident of the Commonwealth acting only in an individual or household context. 'Personal data' means any information that is linked or reasonably linkable to an identified or identifiable natural person. 'Sale of personal data' means the exchange of personal data for monetary consideration. Your rights with respect to your personal data include: • Right to be informed whether or not we are processing your personal data • Right to access your personal data • Right to correct inaccuracies in your personal data • Right to request deletion of your personal data • Right to obtain a copy of the personal data you previously shared with us • Right to opt out of the processing of your personal data for targeted advertising or the sale of personal data Followall LTD has not sold any personal data to third parties for business or commercial purposes. Followall LTD will not sell personal data in the future. To exercise these rights, you may contact us by email at followall at runbox.com. Upon receiving your request, we will respond within forty-five (45) days of receipt.
13. Do We Make Updates To This Notice?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
14. How Can You Contact Us About This Notice?
If you have questions or comments about this notice, you may email us at followall at runbox.com or contact us by post at: Followall LTD REconomy Center, 13 Leechwell Street, Totnes, Devon, TQ95SX
15. How Can You Review, Update, Or Delete The Data We Collect From You?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request. This privacy policy was created using Termly's Privacy Policy Generator.